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We are currently undergoing essential maintenance across some sections of our website. If you have an enquiry or would like to report a power cut, please call 0800 6783 105 or 105. You can also tweet us @gridcustomersuk. We are sorry for any inconvenience caused.

For general enquiries Monday-Friday, 8am-5pm, call 0800 096 3080

0800 096 3080

The free number to call in a power cut.

Emergency information 24/7

For power cuts and emergencies call 0800 6783 105 or 105

For general enquiries call 0800 096 3080 Mon - Fri, 8am - 5pm

National Grid Electricity Distribution PLC 09223384; National Grid Electricity Distribution (East Midlands) Plc (company number 02366923); National Grid Electricity Distribution (West Midlands) Plc (company number 03600574); National Grid Electricity Distribution (South West) Plc (company number 02366894); National Grid Electricity Distribution (South Wales) Plc (company number 02366985); National Grid Helicopters Limited (company number 02439215); National Grid Electricity Distribution Property Investments Limited (company number 02373239) and National Grid Telecoms Limited (company number 2386327); (collectively, 'NGED')

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