Advice and guidance

Planning site works? We're here to keep you safe. Contact us before you start and we'll provide plans showing underground cables, overhead lines and other electrical equipment in your area. It's free, quick, and could save lives.

If you're planning work near overhead lines, we need to know beforehand. Our team will visit your site and carry out a safety check to keep you and your workers safe.

Activities such as hot air ballooning, fishing and camping can bring you near overhead power lines. We'll help you stay safe so you can keep doing what you love.

If you need extra help during a power cut, our Priority Services Register is here for you. We provide additional support for people who are elderly, have health conditions, disabilities, or rely on electricity for medical equipment.

We're committed to getting it right every day. Here's how we deliver for you. 

We'll explain our part in your energy bill and show you how we're delivering value for money.

Want to cut your energy bills and make your home more efficient? These tips will help you save money and energy.

We know that energy bills are on the rise. So we have worked with key industry partners to provide information about the support that is available.

Watch our video to find out what role we play in your electricity bill.

We're upgrading our electricity network to keep your power reliable. Some of our equipment might be on your property or nearby land, so our engineers may need access to maintain it.

Watch our helpful videos about power cuts and how we keep your lights on.

Find out who supplies electricity to your home or business

We're prepared if there's ever a national energy shortage. We have clear plans in place to keep the electricity system safe.